FREQUENTLY ASKED QUESTIONS
We are open 7 days a week, and open late Wednesday through Friday!
10:00am - 5:00pm Saturday through Tuesday
10:00am - 9:00pm Wednesday through Friday
We are closed on all Statutory Holidays
If you would like to reach us after hours, please call and leave us a message at 604-814-4500 or fill out our "Contact Us" form
We sure do! We send out an e-newsletter approximately once a week and it is the BEST way to keep up to date on new products, new classes and promotions.
We sure do! Our blog is a place to keep up to date on all the Cherry Lane news, plus other fun stuff we feel like sharing! Click here to visit our blog
We have been on Facebook since before we opened in 2011... click here to like us on Facebook... and feel free to leave us a comment or two! :)
We gladly accept exchanges or return for store credit on regular priced, unopened merchandise accompanied by a receipt within two weeks of purchase.
FINAL SALE items include: open stock paper, cut ribbon, open stock pens, discounted merchandise, books and magazines
At this time, we do not offer online shopping. However, we DO take orders for in-stock items over the phone with a valid credit card.
Absolutely! If you can't find what you are looking for in the shoppe, just ask. We are happy to accomodate special orders and requests. Most times we do not require a deposit, however we reserve the right to request a non-refundable deposit on higher priced items at our discretion
We will ship any item we carry in our shoppe! Please call us to place your order with Visa or MasterCard
We ship via Canada Post and are pleased to offer the following shipping options, effective February 18, 2016:
$5 Flat Rate shipping for orders under 500g within Canada, up to 14" x 10" x 0.8" (38cm x 27cm x 20mm)
$10 Flat Rate shipping for all other orders within BC, add $5 for all other provinces
FREE shipping with an order of $125 or more before taxes & after discounts, within BC
FREE shipping with an order of $150 or more before taxes & after discounts, outside of BC
INTERNATIONAL ORDERS: Actual shipping rates apply
All orders placed by Wedneday ship out on Thursdays
You may register in person at the shoppe, or over the phone (604-814-4500) with Visa or MasterCard. Payment is required at the time of registration for all classes. We do not hold seats kits without pre-payment.
Children 13 or over may attend any class, provided their fee is paid and they are accompanied by an adult taking the class. Ages 16 and over may attend any class as an adult.
PLEASE NOTE - in consideration of other participants, no babies or small children please
Class fees are non-refundable. With 72 hours or more notice, you will be issued store credit in the event you need to cancel. No credit will be issued with less than 72 hours notice, however you may still pick up your class kit anytime after the class date.
If you cancel a class with less than 72 hours notice for which no kit is available, you will receive a full store credit, less a $5.00 administration fee
The basic supply list below is required for EVERY class
Any additional supplies that may be required can be found in the description for each class
Inspired Art Journaling has a different basic supply list... click here for the Basic Art Journal Supply list
Yes, we can do that!
A minimum of six students is required to book a private class and a minimum of three for a semi-private class (one that we can open up to additional students). Please call, visit or email the shoppe for further information.
We sure do! Please visit our Birthday Party page for complete information and how to book your party
Our Craft Studio is free to use, come and crop anytime!**
**During regular business hours. To allow for any setup and cleanup, the Craft Studio must be vacant a 1/2 hour before any classes or private functions, and for a 1/2 hour after classes/private functions. If in doubt, just give us a call to find out if the studio is available.
Cherry Lane hosts Friday night crops on select dates throughout the month.
Come and craft with friends new and old! Please see the class calendar for upcoming crop nights
We offer unlimited use of our Cricut Electronic Die Cutter and over 70 cartridges for a flat $5 fee, valid for use in one visit. If you do not know how to use the Cricut, we will give you a quick tutorial
We do not offer use of our Big Shot, dies, embossing folders or any other tools at this time
Cherry Lane Scrapbook Shoppe is locally owned and operated and was officially incorporated in April of 2011. It took months just to get that far, and many more months of preparation, crossing of T's and dotting of I's to get the doors open. We threw open the doors in December of 2011 to an ecstatic horde of papercrafters and we haven't looked back since!
Cherry Lane Scrapbook Shoppe is the culmination of a long-time dream... what crafty girl wouldn't love to talk about paper and get inky all day?