If you have an account in the shoppe, then you have one in the online store too! 

Click the "my account" link and use the "forgot password" option with the email address from your in-store account to gain access.

If you do not have an account in the physical store, you will need to create one to shop our online store.

Shipping

Orders are shipped via Canada Post Expedited Parcel with $100 insurance and tracking

Orders placed by Tuesday ship on Thursday

Pick up in store is ALWAYS free. Shipping rate thresholds are pre-tax and after any discounts have been applied. Applicable tax will be added to shipping charges.

Returns

If you are not satisfied with your purchase for any reason, please let us make it right.

You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

To follow-up on the status of your return, please contact us at orders@cherrylanescrapbook.com

Some items are non-refundable and non-exchangeable. These include: Books, magazines, cut ribbon, open stock paper, gift cards, Clearance goods, and "special purchase" items.

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage during shipment. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

You will not be charged for your order until all items have been picked, and shipping or any other applicable discounts have been applied.

If an item is not in stock at the time you place your order, we will notify you and adjust your order total accordingly

Please reach out to us anytime!

Phone: 604-814-4500

Email: orders@cherrylanescrapbook.com

Store: 113-32423 Lougheed Hwy, Mission, BC Canada V2V 7B8 

Complete Terms of Use and Privacy Policy can be found in the links on our web-store